Shipping policy

Last updated: September 2026

UK Delivery

Yanara Elmina currently delivers to addresses within the United Kingdom only. We do not currently offer international delivery.

Processing Times

Orders are normally prepared and dispatched within 1–2 business days after payment has been successfully received.

Business days are Monday to Friday, excluding UK bank holidays.

Processing time is separate from the delivery time provided by Royal Mail.

Royal Mail Delivery

UK Delivery

Yanara Elmina currently delivers to addresses within the United Kingdom only. We do not currently offer international delivery.

Processing Times

Orders are normally prepared and dispatched within 1–2 business days after payment has been successfully received. Business days are Monday to Friday, excluding UK bank holidays.

Processing time is separate from the estimated delivery time provided by Royal Mail.

Royal Mail Delivery

Orders are sent using Royal Mail tracked services with signature.

Available delivery services and postage charges are calculated and displayed at checkout based on your order and delivery address.

Tracking information will be provided once your order has been dispatched.

Delivery estimates provided by Royal Mail are estimates and are not guaranteed unless expressly stated otherwise.

Delivery Address

Please check your delivery address carefully before completing your order.

If you notice an error after placing your order, contact us as soon as possible at hello@yanaraelmina.com.

We will do our best to make corrections before dispatch, but we cannot guarantee that an address can be changed once an order has entered the fulfilment or delivery process.

Delivery Delays

While we aim to dispatch orders promptly, circumstances outside our reasonable control may occasionally cause delays.

If we become aware of a significant issue affecting your order, we will contact you where appropriate.

Lost, Damaged or Incorrect Deliveries

If your order has not arrived as expected, arrives damaged, or you believe there is another problem with the delivery, please contact us at hello@yanaraelmina.com with your order number and relevant details.

Yanara Elmina remains responsible for the goods until they are delivered to you, or to another person identified by you to receive them, except where applicable law provides otherwise.

Unsuccessful Delivery

If Royal Mail is unable to complete delivery, please follow the instructions provided by Royal Mail regarding redelivery or collection.

If an order is returned to us because of an incorrect or incomplete delivery address, or because it was not collected or redelivery was not arranged, please contact us.

Where appropriate and permitted by law, additional postage costs may be payable before the order can be sent again.